To the message from the Board of Management

Key figures
IN € MILLION		2021	2020	2019	2018	2017
		IFRS	IFRS	IFRS	IFRS	IFRS
Business development
Revenue		2,667.3	2,486.0	2,590.1	2,498.5	2,427.6
Personnel expenses		1,630.5	1,542.9	1,572.9	1,510.0	1,464.1
Cash flow from operating activities		342.7	417.1	315.0	208.2	258.3
Free cash flow1		228.1	302.4	197.3	105.2	169.2
Capital expenditures		106.3	110.7	126.0	100.6	87.1
EBIT2		225.2	172.0	202.8	105.5	201.3
Income before taxes		215.1	158.2	184.4	94.6	190.2
Consolidated net income		154.5	111.0	132.6	48.2	138.8
EVA (Economic Value Added)		77.4	39.0	64.0	12.9	80.7
EBIT margin	IN %	8.4	6.9	7.8	4.2	8.3
EBIT margin, adjusted	IN %	8.8	8.3	8.7	8.9	8.9
EBT margin	IN %	8.1	6.4	7.1	3.8	7.8
EBT margin, adjusted	IN %	8.4	7.8	8.2	8.5	8.5
Assets
Non-current assets		1,722.3	1,692.4	1,585.0	1,203.5	1,193.7
Current assets		945.0	926.4	855.2	868.3	846.9
Balance sheet total		2,667.3	2,618.8	2,440.2	2,071.8	2,040.6
Equity ratio	IN %	48.2	36.5	37.2	38.8	38.9
Employees (annual average)
Full-time equivalents		23,220	22,803	23,024	22,424	22,117
Headcount
As of December 31		25,538	25,196	25,015	24,529	24,231

1 _ Free cash flow: Cash flow from operating activities less cash paid for investments in intangible assets, property, plant and equipment and investment property.

2 _ EBIT: Earnings before interest, before other financial result and before income tax, but after income from participations.